Spark By Hilton Lancaster Dutch Country

“Good value if the price remains competitive”

We’ve started noticing Spark locations pop up at highway exits during road trips, though we’ve read mixed-to-unfavorable feedback about most locations and been wary to try one. During a very busy fall weekend, we struggled to find a respectable hotel in Lancaster that was below $200-something a ... Mehr

We’ve started noticing Spark locations pop up at highway exits during road trips, though we’ve read mixed-to-unfavorable feedback about most locations and been wary to try one. During a very busy fall weekend, we struggled to find a respectable hotel in Lancaster that was below $200-something a night, and all Hilton properties (besides the Spark) were above 40K points. Given the generally good reviews so far, we decided to take a chance and finally try a Spark - we thought, if nothing else, it would be renovated more recently than the many older Hilton properties in the area. At first impression, the lobby was bright and clean though the seating areas by the front desk and breakfast were pretty basic. While minor scuffs or dents here and there are reminders the Spark isn’t a new build, it’s evident throughout the property that Hilton sunk a lot of money into renovating and all furniture and fixtures are brand new. The breakfast was simple, though honestly more than I expected based on feedback about the brand; the selection included a variety of bagels, cereal cups, muffins, and yogurt. Similar to the lobby, the room was basic though clean; the room lacked a coffee maker, microwave, and even cups (Trus lack coffee makers as well but they still include cups), though it had ample closet space and plenty of outlets for charging. I was a bit surprised that the bedspreads and pillowcases were already showing some signs of fraying / pilling, given the hotel is only a couple months old (and the pillowcases say “Hilton,” so they aren’t Wingate leftovers). We were a bit baffled by the choice of dark navy paint for all the doors throughout the property and questioned the longevity of it, but for the time being the renovation looks nice. Sure, this property isn’t a full-service Hilton - but it also doesn’t claim to be one, and Spark is pretty up front about their accommodations. I think if you go in with realistic expectations of what a Spark is, you’ll be pleasantly surprised by what it offers. If Hilton stays on top of maintaining the appearance and cleanliness of the property, and the price remains low, we think it could be a nice option to have in the Lancaster area.

Weniger

“Gem in Hiltons new line”

Fab economy Hilton near highway. Renovated this past summer. Awesome ckn in with MS.TONI & follow up...She's the best with her customers serv. Skills. Personable and professional. Garfield was awesome as well. Both were outstanding. LG room and welcome sign w my name on TV screen in room...plenty... Mehr

Fab economy Hilton near highway. Renovated this past summer. Awesome ckn in with MS.TONI & follow up...She's the best with her customers serv. Skills. Personable and professional. Garfield was awesome as well. Both were outstanding. LG room and welcome sign w my name on TV screen in room...plenty room..clean..clean and quiet..ice machine nearby & ekevator..luggage carts if needed. Adequate bfast items for free ..new modern furnishings sleek...good pkg out frt. Close to restaurants..outlets..visitor ctr. Walmart $ general and Amish road to sites. Would stay again..1st we had heard of Spark..very pleased.

Weniger

“Decent new hotel in the Hilton brand”

This hotel just opened a couple of months ago in Lancaster. We like the Hilton brand so we decided to stay. It was a decent hotel. The lobby and the breakfast area were well kept and modern in decor. The decor was fresh and new. The front desk agents were friendly and helpful. Our hotel room was ... Mehr

This hotel just opened a couple of months ago in Lancaster. We like the Hilton brand so we decided to stay. It was a decent hotel. The lobby and the breakfast area were well kept and modern in decor. The decor was fresh and new. The front desk agents were friendly and helpful. Our hotel room was decent. A few dings here and there on some of the furniture and the door of the bathroom scraped on the floor and the tub had chipped white paint in spots but other than that everything else was good. The room carries a mini fridge. No microwave. Plenty of towels, washcloths and hand towels. The breakfast offered is bagels, cream cheese, yogurt, and cereal in prepackaged cups with milk. And there’s orange juice and water and lemonade, and apples and bananas. Thats about it. It was sparse, but that is probably the culture for The Spark model, so we understand. The digital key system worked well and the check-in and check out you can do from the app and not have to bother with the front desk for anything. Unless you need extra towels or toilet paper. Everything else was good. We also selected the room we wanted in the app which we got so that was perfect. The parking lot was great. We found a spot every day. Outside the parking lot there’s a piece of property all fenced in and rundown and under construction. We don’t know what was going on there but you had to drive through that area to get to the hotel if you were coming from a certain direction. We would actually stay at this hotel again when in the area.

Weniger

“Once was enough”

This hotel has been renovated and looks good. We arrived early but checkin was not an issue for our 2 rooms. Beds were comfortable. One issue in our bathroom was the roll of toilet paper was way to far away to reach so we had to keep the roll on the back of the toilet and in the other bathroom th... Mehr

This hotel has been renovated and looks good. We arrived early but checkin was not an issue for our 2 rooms. Beds were comfortable. One issue in our bathroom was the roll of toilet paper was way to far away to reach so we had to keep the roll on the back of the toilet and in the other bathroom there were hairs in the shower that had not been cleaned properly. Breakfast was minimal .... bagels, bread, yogurt, cereal. No regular tea and no hot water. Had to ask for several of these items and were told they would have them next week (which was of no help to us that morning) The overnight receptionist did minimal and was not attentive to the breakfast crowd that continual asked for items. This was our 3rd hotel out of 4 that we stayed at....it was the most money for the least amount. Would definitely NOT come back here due mostly to the bathroom issues and lack of breakfast selection.

Weniger