Four Points By Sheraton Charlotte

“In need of some TLC!”

Unfortunately, the hotel seems it is in desperate need of some TLC!! The room I was in looked to have damp damage on the ceiling to the point where the plaster was crumbling off onto the floor! One of our parties room smelt so terribly of smoke and as a smoker I must say it was terrible!! The be… Mehr

Unfortunately, the hotel seems it is in desperate need of some TLC!! The room I was in looked to have damp damage on the ceiling to the point where the plaster was crumbling off onto the floor! One of our parties room smelt so terribly of smoke and as a smoker I must say it was terrible!! The best part of the hotel is the staff, by far!! They went over and above to look after us so thank you for this!!

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“Lot of improvements could make the difference ”

I chose this hotel because was advertising shuttle bus and restaurant. I was not able to find the shuttle bus and there is not restaurant in the hotel. They recommend 2 restaurants, but at 09.00 they rejected my requests..rooms are really big but super hold and should be totally refurbished. The po… Mehr

I chose this hotel because was advertising shuttle bus and restaurant. I was not able to find the shuttle bus and there is not restaurant in the hotel. They recommend 2 restaurants, but at 09.00 they rejected my requests..rooms are really big but super hold and should be totally refurbished. The position is just 12 minutes from the airport. The breakfast can't be classified or rated doesn't exist at all, there is only coffee and protein bars, simply not acceptable. The staff tries to do its best. Suggested only for one night and for transits..the price is absolutely matching the service and the quality.

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