Zoëtry Marigot Bay St. Lucia

“A very realxing holuday with excellent food and service”

All staff make you feel so welcome. Food is excellent quality. Exercise classes are great with Markeem. All in all a very relaxing holiday. My partner needed to travel around by mobility scooter and there are slopes that can easily be navigated round the main pool from 1461 restaurant, down to the… Mehr

All staff make you feel so welcome. Food is excellent quality. Exercise classes are great with Markeem. All in all a very relaxing holiday. My partner needed to travel around by mobility scooter and there are slopes that can easily be navigated round the main pool from 1461 restaurant, down to the Rum Cave and all the way along the marina jetty to The Huricane Hole. But beware, most rooms have a lot of steps to be climbed.

Weniger

“Excellent”

Nathalia and her staff where very helpful and friendly at the hotel, the chef also prepared custom meals for us which was very nice. The food standard was as a whole very high and the variety is vast and comforting. I would definitely suggest to go there.

“Birthday bliss”

The staff are very friendly,the food was good wish there was more of a variety in options to chose from or a buffet style to reduce wait time.There was no pies the option of different meat it was basically like gourmet fast food.The same could be said about the drinks

“Don’t waste your time”

I can say we have stayed at many places From sandals to Royalton. The grounds are beautiful, our concierge, Dayne was top notch. Many of the staff are Accommodating but it doesn’t make up for the staff that wasn’t. They will make it miserable . We wanted a master suite from the beginning, but wit… Mehr

I can say we have stayed at many places From sandals to Royalton. The grounds are beautiful, our concierge, Dayne was top notch. Many of the staff are Accommodating but it doesn’t make up for the staff that wasn’t. They will make it miserable . We wanted a master suite from the beginning, but with reservations being so high, we couldn’t get it. Dayne and the manager helped us obtain the goal early and we were able to enjoy the accommodations that we wanted early. Unfortunately, dealing with the staff on the food and poolside was unfortunate. You could not get a towel if you came to the pool by 10 AM. Our Butler did not show up five hours after getting to the room that accommodated this feature. Any restaurant that you went to that said they close at 11 PM actually stop serving food at 9 PM and the weight staff was unfriendly and unhelpful. Needless to say, I am very disappointed with Zoetry customer service. If you want to eat at 6 PM, the dinner is gonna be good service subpar. They don’t accommodate you as a customer they accommodate themselves and the staff is very slow. I’m very disappointed with our stay and what zoetry had to offer. We are getting married at the Dreams onyx and it’s been the same service. Don’t do it! My recommendation is to do research and say with a high end luxury, like we got service at Royalton, sandals, and many others. This is another franchise that doesn’t give a crap about your business.

Weniger