B&B Hotel Mons Centre

“Has most of what you need, but could definitely be improved...”

My husband had a conference in Mons a couple of weeks ago. I went with him, because after the conference, we were going to celebrate our anniversary in another location. We spent a total of five nights at B&B Mons Centre. There were some things about this hotel that I appreciated. It's very clo… Mehr

My husband had a conference in Mons a couple of weeks ago. I went with him, because after the conference, we were going to celebrate our anniversary in another location. We spent a total of five nights at B&B Mons Centre. There were some things about this hotel that I appreciated. It's very close to the downtown centrum of Mons, so getting there on foot is easy. It's near a large supermarket and some restaurants, which is handy. We managed to find street parking next to the hotel, which was free of charge and safe. I thought the housekeepers did a good job and they always had the room prepared in a timely manner. And the bed was surprisingly comfortable, as well. There were also a few things I didn't like. For example, the hotel advertises a parking garage, but it took three passes around the hotel before we found it. It's not very well advertised; the entrance is very narrow; and getting our SUV in it would have been difficult. When we checked in, we were initially given a large room on the first floor. The table in the room was very warped, and it appeared that there had been water damage. There was a very beat up doormat by what looked like a balcony or patio of some sort. We decided to change rooms when I went into the bathroom and found that the toilet seat was only halfway on its hinge and was practically falling off the commode. Fortunately, a smaller room in better condition was available on the third floor. The second room we offered didn't have a table, chairs, or balcony, and the bathroom had a tub/shower combo. I would have preferred the walk in shower that was in the first room, but the shower got decent pressure. However, I had to go buy toiletries at the local supermarket, because the shampoo/conditioner was too harsh on my scalp and gave me a rash. The hotel needs a renovation, as it appears that it's not been revamped since the 1990s. The carpets are very loud, mismatched, and kind of dirty looking. The rooms have weird backdrops behind the bed. I also thought the breakfast could have been better... especially the scrambled eggs, which appeared to be instant. The staff was pleasant and professional, which we appreciated. Overall, I think this hotel is convenient and has what most people need. However, there is a lot of room for improvement. I understand that making changes requires time and money, although at the very least, I would hope that things like broken toilet seats wouldn't be overlooked. Finding that problem on our first day didn't leave the greatest impression.

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